Help us to improve our pawnbroking service. 

This short survey will help us to improve our pawnbroking service, your feedback is very important to us and used only to identify areas where we can improve our pawnbroking service. 
The feedback you provide will be totally anonymous and only used to improve our staff training. 
When you left the branch after completing the pawn agreement did you fully understand the following.... 
If you let your pawn agreement run to it's end date and you received either a "Reminder" letter or a "Notice of Intention to Sell" letter from us, there should have been an additional information sheet included. 
Thank you for your time, your feed back is very important to us so we can continue to improve our pawnbroking service, customer service and staff training. Please note the submitted forms are used for data analysis only so please don't raise any direct concerns in the comments boxes. If after completing this survey you feel you have a question or concern please either use details on Contact Us page, phone the branch or come into branch and have a chat.